My son absolutely loves his bike but one of the plastic 'spokes' snapped and without a guarantee on the wheels the bike is now useless. I cannot find anywhere to buy a new wheel.
Got it for my son's 2nd birthday and the handle bar clamp doesn't tighten enough.
Not happy as he could not play on it.
I'm sorry to read that there is an issue with your clamp. Please return it to us for a refund or an exchange.
I will forward your feedback on to the b'Twin team in charge of this balance bike.
Peter Lazarus, National Cycling Manager, DECATHLON
Very easy to put together.
Can have handle bars restricted turning to start and then release it when more confident. Brakes on too which is great to learn.
Seems sturdy but not had much wear yet.
Excellent product! Excellent service! Very pleased :)
This as similar weight to balance bikes that are over £150.
The brake feature is good, weight excellent looks pretty decent. The tyres are foam filled, so will see how they home up to use. Purchased our bike at Stevenage branch.
We did have a faulty with our one the rear brake/wheel was not aligned properly and have to take it back for an exchange, done with no fuss what so ever! Great service.
Seeing lots of confident 2 and 3 year-olds scooting around on Balance bikes and then moving on to being confident cyclists this was a good present for our 2 year old Grand-daughter. The saddle height is crucial so take care to measure leg length or having a balance bike might be counter-productive
The right size - that's very important
The rear 'brake' is located on the wrong handlebar
Once I removed the metal peg which is designed to stop the handlebars turning 360 this became a great little tool. In my opinion this safety feature is dangerous. The handlebar stem bolt does take a bit of effort to get tight but eventually sorted it. Nice colour. My grandson likes using it. Key aspect of choice to purchase was the child friendly back brake which is excellent.
Flashy colour scheme has a functional back brake
Turning circle restricted
Overall very good.
Good quality n brake