After full service and changing of some minor parts cycle chan come out automatic. It daily come out once.
I am not at all satisfied with the service.
My son had given his bicycle for service and as is the case with adolescent boys did not go for taking delivery for about 3 4 months. Since it was a long time I had to take him to the outlet where we came to know that we will be charged at the rate of Rs. 50.00 per day as demurrage for the delay in collecting the bike. When I clarified that they should have contacted us I was told that my son did not give the contact number. Although the staff was lenient enough to waive off part of the charges but I still ended up paying for something which I was not happy about. It was their job to ensure all details were collected and if not should not have taken the bike for service.
Service was satisfactory...but however the price can be brought down by some amount...I think it is slightly over priced.
Gears are not working properly, you guys charge a lot for your service!!!
Thank you for taking the time to give us your review. We are very sorry for the inconvenience. Please specify the issue and store you have visited.
Btwin and Rockrider serviced, happy with the quality of work,. suggest if you can provide pick option, charge as per Kms. since few are working parents, difficult to drop and pick up.
Given two complaints on full service one completed other I had to visit again
I had submitted my Cycle for routine servicing, Decathlon people charged me 1000 INR for the same. Initially when I purchased the Bicycle the seller said me servicing charges will be 500 for each service. There was no part replacement done. But I was charged 1000 INR that comes to 10% of the Bicycle's cost. And it doesn't make any sense. Next time rather than going to Decathlon for my Bicycle service I would prefer some local shop for service. Rest the service was good, but too much costly.
Even after the service the cycle is having some shake with the back wheel. I don't think that they have worked on the ball bearing of the wheels. Also the wheel has got some bumps in it, so the cycle is not smooth..