Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

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Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.73 / 5 2697 reviews
2616 of 2616 people recommends decathlon
Delivery Experience
4.74 / 5
Ease of navigation
4.5 / 5
Product Range
4.45 / 5
Payment Process
4.77 / 5
Customer Service
4.75 / 5
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dante
(Australia)
Excellent customer service, fast delivery
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Monica
(Australia)
Easy to order, and I've already placed a couple of orders in the past, no complaints about any of the products! For this most recent purchase I was notified that an item I'd wanted was back in stock, and received it within 3 days. Awesome!
Ease of navigation
Product Range
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Delivery Experience
Customer Service
Judith
(Australia)
It took nearly 3 weeks for my purchase to arrive. After 12 days, I contacted customer service. I was told that there had been an error and that my products would be sent by express shipping. They arrived 9 days later (after the event for which I had initially purchased them for had already taken place). I would most likely avoid using online purchasing again for this company.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
S
(Australia)
Fabulous first experience, thank you.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Demelza
(Australia)
Very impressed by the excellent customer service. Thank you :)
Ease of navigation
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Delivery Experience
Customer Service
marijke
(Australia)
Thanks very much
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Oscar
(Australia)
Good quality and price
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Amanda
(Australia)
Really pleased with my transaction with Decathlon.
Ease of navigation
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Delivery Experience
Customer Service
Kamalawarna Attanayake
(Australia)
Highly appreciate the company as you respect misjudgements of customers (e.g size) while e-sales.Even though most e-business websites and staff restricted to office hours you're heading with the attitude which more suits to the busy life.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Nicholas
(Australia)
The purchases were of good quality and delivered on time - a good online experience
Ease of navigation
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Customer Service
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