Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

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Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.73 / 5 1962 reviews
1908 of 1908 people recommends decathlon
Delivery Experience
4.74 / 5
Ease of navigation
4.5 / 5
Product Range
4.44 / 5
Payment Process
4.77 / 5
Customer Service
4.74 / 5
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Dubravka
(Australia)
Great service!
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Nico
(Australia)
Everything fine except délibéré took 2 weeks
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
john
(Australia)
great all turned up as described
Ease of navigation
Product Range
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Delivery Experience
Customer Service
Helena
(Australia)
Good quality with good price. Value for money
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Anthony
(Australia)
All good
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Jo
(Australia)
Great prices and great service
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Clement
(Australia)
I ordered some items on the 27/09 to be send to New Zealand. Yesterday (11/10) I received an email telling me my order is ready to be picked up ... somewhere in Australia. I contacted the customer service, who answered fast, they have to get the package back and send them again.
I don’t have any idea when I will get my order. Next time, should I wait for Decathlon to open a shop in New Zealand.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
PHILIP
(Australia)
As a first time user, I was very happy with the experience.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Bob
(Australia)
Very satisfied with reply and service, produce is great
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
Owen
(Australia)
I have now placed two orders via the Decathlon website. In both cases, I was able to easily locate the items I was seeking, at a price I was prepared to pay. The order process was straightforward, I was kept advised about delivery and this occurred in a very timely way. The products were all of a good quality. Overall I am very pleased with my purchases, and my decision to use Decathlon. I look forward to the new Decathlon store opening in my neighbourhood soon.
Ease of navigation
Product Range
Payment Process
Delivery Experience
Customer Service
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