Any order with a weight or voluminous weight that is lower than 22kg will be delivered by our partner Australia Post, here are the two available options:
Standard e-parcel delivery:
Your order will reach your chosen address or your local post office (in the event where you're not at home) within a few days for most metro areas. Please allow few extra days for remote locations. This is the most economic option, available countrywide, and you'll be able to easily track your order at anytime.
Next Day e-parcel delivery:
Any order placed before noon (Sydney time), will reach your chosen address or local post office (in the event where you're not at home) on the next business day. Available for certain locations only, the option will appear on check--out.
To track your order, use the link provided in the shipment notification email we sent to you; Or enter your tracking number in the Australia Post online tracking tool, or call them on 13 POST (13 76 78).
Note1: The accurate delivery cost and lead-time will be displayed in the checkout process, once you have selected your delivery address.
Note2: Australia Post is usually 99% reliable, but we have had cases of late deliveries. we do our best to keep an eye out for delayed orders.
If your order total weight or voluminous weight exceeds 22 kg, our partner DHL will be delivering your order; You'll receive an email to easily track your order.