Abmarsch vom Kärlinger Haus im Steinernen Meer Richtung Riemannhaus bei strömenden Regen
THEY SHARED THEIR EXPERIENCE WITH THIS ITEM
Andreas 38 - Germany19/09/20169Report an abuse
It's hardly been a day and the side press button fell off and a small stretch is enough to tear it or punch a whole.
Thank you for your feedback on the Arpenaz Trekking Poncho. We are sorry to hear that you are not happy with the quality of the product. This Poncho has been designed to protect you from rain during your trek. It is made to be lighter and compact to make your trek lighter and occupy less space on your backpack. But you can rest assured that all the products we make for trekking have gone through a series of testing to guarantee our promise to our users, which is durability.
Please feel free to write back if you face any issue with the product.
i wore this once in the mountains and it was amazing. But then there is already a tear in it. I purchased it in March. Its really sad that its not durable.
Thanks for your feedback on the Arpenaz Hiking Poncho by Quechua. I apologize for the inconvenience caused to you by our product.
The Arpenaz poncho has been a great companion for a lot of our users on the mountains providing a back up protection from the rain. To give you a small technical insight on this product, the fabric used in this product is EVA which gives more waterproofing compared to any other alternate option but it adds a little stretch which tears when comes in contact with thorns or bushes in the mountains. I apologize again for the inconvenience caused to you and I request you to visit any of our stores closer to you and get this product exchanged or refunded.
I stay available if you need any further support with our products or services in future.
Protected me from heavy rains in the mountains when I was riding. Covered the backpack on my back. A wonderful product.
I love rains and i am so happy that i got this product. It is so easy to wear. It is loose and airy and no matter how much fun you have in the rain you don't sweat. It is also very easy to carry around as it is light weight and folds into a small bag.
At a discounted price of Rs 400, I would certainly recommend this product to anyone who would like to buy a hiking poncho or simply a raincoat.
It's a good product especially if we are in two wheeler
The old quechua poncho which was made out of different material (nylon I think) was more durable than this current version that feels very rubbery. It tears easily and the welded seams also come apart.
Immediately after purchase , used poncho while treking. It managed to bear heavy rain and hails. A good product.
Con - it's buttons opens up frequently.
Used it only once for a trek and I observed tear on the poncho near the neck area. Once back from the trek , I visited my nearest Decathlon centers for an exchange/refund. They refused and the reason they gave me was hilarious ; that I might not have undone the buttons while wearing the Poncho. Decathlon folks giving me a lesson on how to wear a polo t shirt ! : if the buttons are on while wearing , should the poncho tear or should you have difficulty wearing ? Worst case : the buttons should come out . Decathlon's answer : The poncho should tear.. Have you guys ever worn a polo t shirt ? Does the t shirt strip off just because the button was tightened ? I don't understand the hilarious answers given by Decathlon folks ... A french brand just became worse than the nearby street shop in quality assurance and customer relations.....Anyone looking out for ponchos, buy the local ones you get in trekking areas ... Those are much better ... A group of five bought these ponchos and almost all are torn with one use..... DO NOT BUY from Decathlon.. I would rather buy local merchandise than Decathlon ones... The quality is not good, and on top of that , Decathlon refuses to accept the issue and exchange the item...
Nice coat . best for trekking . easy to use .